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February 9, 2004

Boned Again

I just sent this off to those folks who so lovingly, deliberately, f-ing tardily delivered unto us Finale 2004 for OS X:

To Whom It May Concern....

I have used Finale since version 1.0. I patiently waited for MakeMusic to release a long overdue OS X native version of this product. I have installed my two legal licenses of this product on precisely two computers.

Over the weekend, I changed the router portion of my home LAN and now my registration on that computer is useless and unrecognized. {...see additional note below...}

This is nearly as bad as having to wait for Finale 2004 itself, since it is now after your apparently minimal business hours and I am forced to be notationally non-productive in the digital realm.

Please explain why your company has implemented such a poor protection scheme which causes legal paid users authorization headaches when making hardware or network modifications which are TOTALLY UNRELATED TO MUSIC NOTATION; this method is akin to that used by your competitor, Sibelius, and such ridiculous means of rights management are primary in my past decision(s) NOT to purchase products like Sibelius.

Cordially,

Phil Ruokis Finale License Number (omitted here for security) Finale User since version 1.0 Repeat Contributor to your livelihood via continuous upgrades, and Disgruntled Consumer

Unbelievable.

[ ...and of course as soon as I hit "Send" to transmit this missive of dissatisfaction, I realized that it was the AirPort card that was installed that triggered this behavior and not merely the change of router. MakeMusic will be informed of this at such time as I hear from them about this important matter. In the meantime...don't do ANYTHING to your immediate CPU hardware if you want to continue to be an authorized Finale user. Ugh. ]

Posted by Turfdigger at February 9, 2004 7:39 PM
This entry has been posted to: General Info

Comments

Posted by: Joe at February 10, 2004 9:10 AM