« Boned Again | Main | Blasts from the Past »

February 13, 2004

De-Boned

I should say that my previous post was in frustration (ya think?)

I should also say that the supervisor with whom I spoke at MakeMusic! was quite agreeable and resolved the situation within 24 hours, which is great in terms of turnaround on a trouble ticket. Interestingly, I was asked for my views on various copy-protection schemes and their invasiveness vs. effectiveness; I was more than happy to provide these views and was informed that the information provided would be relayed to the development team for further review. Huh. Howzabout that.

I'll also say that now when registering Finale 2004, users are e-mailed their machine code and response code with instructions on restoring a blown registration without using the 'net. This still does not address the issue of hardware-generated machine codes that change when hardware is modified by normal means, but I was informed that if advance notice is given prior to a hardware change, MakeMusic! can reset the registration for that machine so it may be re-registered with the new machine code.

They are very aware of current issues with the new registration scheme and are working to arrive at a suitably non-invasive method in the future.

Posted by Turfdigger at February 13, 2004 7:19 PM
This entry has been posted to: